Want to make a booking over the phone? Call 01722 442967

In the event of a refusal by the passenger to jump and exit the aircraft, no refunds or repeat attempts will be given.

Make sure you wear comfortable clothing and lace up shoes (e.g. trainers), failure to wear the correct clothing may result in you being unable to jump.

It is GoSkydive’s policy to ask anyone behaving inappropriately to leave the premises. Any person suspected of being under the influence of alcohol or drugs will not be permitted to jump. The rules and regulations of the centre and airfield must be adhered to at all times.

It is vital that you arrive at the tandem skydive centre by the allocated arrival time in order to complete the training and administration. Failure to do so may result in the loss of your booking fee and being unable to carry out your jump.

DEPOSIT AND BOOKING CANCELLATION POLICY

All bookings are refundable within 14 days of original purchase date minus deposit.  All deposits are non-refundable. All booking are valid for 12 months from date of payment. Extending the booking for 12 months is an additional £30 cost.

You may reschedule the date of your jump at anytime for no extra charge as long as it is not within 7 days of your jump date. Rescheduling within 7 days of your jump date is subject to an administration fee of £50.

Once you have arrived on site and have completed all your induction paperwork, payments are not refundable or transferable. All administration is necessary and must be completed before jumping. Paperwork is valid for 12 months from the date signed.

GoSkydive require full balance payments 7 days before your scheduled jump date. This can be paid on your personal page or via the telephone. All payments on site must be made with card – we do not accept American Express.

VOUCHER CANCELLATION AND VALIDITY POLICY

  1. Validity Period
    10,000ft,12,000ft (redeemable at Headcorn only) and 15,000ft Gift Experience vouchers are valid for 12 months from the date of issue unless otherwise stated. The voucher must be redeemed and a jump fulfilled before the expiry date. Once a date has been booked, all standard Terms and Conditions apply.
  2. Extension of Validity
    Vouchers may be extended for an additional 12 months for a fee of £30. The extension must be requested before the original expiry date.
  3. Delivery
    DHL Next Day delivery is available on orders made before 1pm Monday–Friday. Orders made after this time will be dispatched the next working day.
  4. Voucher Use and Restrictions
    • Each voucher is valid only for the specific time period (Peak or Off-Peak) and day type (Monday & Friday or Weekend) stated at the time of purchase.
    • Should a customer wish to redeem their voucher for a jump that falls outside the valid time period or day type stated on their voucher — including those purchased via agencies or third-party suppliers — they must pay the price difference to upgrade to the applicable full value.
    • Example 1: A voucher for a Monday/Friday Off-Peak 10,000ft Skydive valued at £229 cannot be redeemed for a Weekend Peak Skydive (£269) without paying the £40 difference.
    • Example 2: If the voucher was purchased during a discount or sale period, the original discounted price will apply when calculating the difference. For instance, if the same voucher was purchased at 20% off (£183.20) and the customer wishes to book a Weekend Peak Skydive (£269), the difference payable will be £85.80.
    • GoSkydive reserves the right to adjust prices and define Peak/Off-Peak periods at its discretion.
  5. Refund Policy
    All gift vouchers are non-refundable. It is the customer’s responsibility to organise and complete the skydiving experience within the validity period of the voucher.

    • Refunds (minus deposit) will only be considered if the intended voucher recipient has a medical condition that prevents them from skydiving, and upon production of the official British Skydiving medical form signed by a medical professional.
    • Excluding this exception, vouchers are strictly non-refundable and not suitable for resale.

MEDICAL FORMS

It is important that you read through the 115a British Skydiving Medical Forms and should you then require the 115B British Skydiving Medical Form this will need to be signed by your GP before completing your skydive. Failure to bring this will result in you being unable to jump.

Some disabilities may need an assessment at the centre prior to the jump date by our Chief Instructor. Please contact our team if you require further assistance with this.

All bookings are refundable within 14 days of the original purchase date, minus the deposit.  All deposits are non-refundable.

AGE & WEIGHT RESTRICTIONS

Due to higher operational costs, there will be a surcharge for people over 15 stone. 15-16 stone £10 per person, 16-17 stone £20 per person and 17-18 stone £30 per person.

The maximum weight for a tandem student is 18 stone (114kg) fully clothed, with weight being in proportion to height.

The National Governing Body for Skydiving (sport parachuting) – British Skydiving regulations state that the minimum age to participate in Skydiving is 16 years old.

Anyone between the age of 16 and 18 must have the British Skydiving Membership Agreement Form (Parental Consent Form) signed. They will also need the Tandem Medical Declaration of Fitness Form witnessed by a parent or legal guardian (unless GP declaration form needed). Please ensure you bring both forms, signed, with you on the day of your jump as failure to do so will mean you won’t be able to jump with us.

Valuable Items

Participants are strongly advised not to bring or wear valuable items—including jewellery, designer eyewear, or other high-cost personal belongings— GoSkydive will not accept responsibility for loss or damage.

 

WEATHER

Your skydive experience will last approximately 3-5 hours. However, skydiving is a weather-dependent activity, and we ask that you allow the full day in case of delays.

GoSkydive cannot accept any responsibility for the changing or postponing of days of operation due to unsuitable skydiving weather or other factors outside of our control.

We do not issue refunds due to bad weather but will reschedule your jump free of charge.  Your skydive booking is valid for a year and it is your responsibility to ensure that you skydive within the year of your skydive purchase date.

GoSkydive reserve the right to change the order of the tandem skydives on the day without prior notice.

If you are within a year of the booking date and more than 7 days from your jump date you can cancel your booking but will lose any deposits/booking fee that you have paid. If you booked over a year ago or your jump is less than 7 days away, you are not entitled to any refund. Anybody who has attended the centre and has completed their introduction and paperwork is not entitled to a refund and must skydive within 1 year of completing the paperwork. No extensions will be given.

MEDIA PACKAGES

In the unlikely event of a full video and/or photo failure, a refund will be issued for the payment thereof; however, no refund or re-jump will be issued for the tandem skydive itself. Due to the nature of skydiving, certain aspects of the media are not guaranteed (e.g. landing footage), as safety is our primary concern.

Purchased media will be sent via a link to the email address provided at the time of booking. You must download your media package within 30 days of your jump, after which it will expire and no longer be accessible. Media files can be downloaded on a computer using a Wi-Fi connection. GoSkydive does not provide hard copies of digital media. While we aim to supply your media on the same day as your jump, this cannot be guaranteed.

If you do not wish for your media to be shared on GoSkydive’s social channels or marketing materials, please inform the team on the day or email info@goskydive.com.

Refund Policy for Media Packages

  • Media and camera packages are linked directly to the tandem skydive product purchased. Refunds cannot be split across products.
  • A part-refund (for example, a refund for a media package without refunding the skydive itself) will not be issued under any circumstances.
  • Note: When a camera package is purchased, a trained camera operator must be booked specifically to accompany that customer on the same aircraft. This requires advance scheduling and resource allocation, including the assignment of instructors based on customer weight, ability, and aircraft balance. These operational requirements mean that camera bookings form an integral part of the full skydiving product and therefore are non-separable for refund purposes.
  • If a jump is cancelled or rescheduled due to weather or operational reasons, the media package will automatically transfer to the new booking date.

CHARITY

If you are jumping for a partnered charity, you will need to liaise directly with the charity regarding your fundraising. If you do not hit the required fundraising target, you will be required to pay the remaining balance yourself.

Please refer to your chosen partnered charity page to see your target.

If you are jumping for a charity we are not partnered with, or a partnered charity without a target, it is your responsibility to pay for the full jump cost yourself unless otherwise agreed upon by the charity itself.

DISCOUNTS

All discounts cannot be combined or used in conjunction with other offers and/ or promotions.

For multiple jumps, if you book a 2nd tandem skydive within 12 months of your previous jump, we will discount this by £60, and if you book a 3rd tandem skydive, we will discount this by £100.

This must be completed within the same year as your original signed British Skydiving paperwork. If after this date, there will only be £30 off. These discounts are subject to change and can be withdrawn without notice.

We offer a ‘Share the Rush’ recommendation discount, giving friends and family £30 off the total cost of their jump. To redeem the discount, they simply need to quote the name of the person who completed the skydive and recommended them when booking with our sales team. This discount can only be redeemed after your jump has been completed at the centre.

Discounts are subject to change and may be withdrawn at any time without notice.

We offer group discounts for a team larger than 2 people. A group of 2-4 receives £10 off per person, 5-9 receives £20 off per person, and 10+ receives £25 off per person.

LICENSING

All flights are provided by Parachuting Aircraft Limited who provide us with their highly skilled Pilot team as well as some of the best parachuting aircraft in the UK to get you to your skydiving height safely, quickly and in comfort. Each flight is invoiced separately which is included in the price of each candidates skydive. Should you require a receipt from Parachuting Aircraft Limited please email the team on info@goskydive.com.

GoSkydive act as an intermediary between yourself as the skydiver and the British Skydiving, providing you with temporary membership to the British Skydiving and 3rdparty insurance. If you have any questions about this membership or the insurance provided, please contact the team on info@goskydive.com.

Epic15 Totally Epic Camera Package Offer

  • The EPIC15 offer provides 15% off only the Totally Epic camera packages when purchased in advance of your skydive.
  • This offer is valid for customers with a booked skydive date between 18th May 2026 and 28th June 2026.
  • The discount applies to Totally Epic packages only.
  • To redeem, customers must either call the GoSkydive sales team and quote “EPIC15” at the time of purchase or enter “EPIC15” at checkout on the website.
  • Discounted camera packages must be purchased prior to the customer’s scheduled jump date.
  • This offer is not valid for media packages purchased on the day of the skydive at the dropzone.
  • The offer is subject to availability and may be withdrawn at any time without notice.
  • This promotion cannot be used in conjunction with any other offer or discount.
  • Camera packages remain subject to operational, safety, and weather conditions on the day.
  • Standard GoSkydive Terms & Conditions apply to all bookings and experiences.

FUEL SURCHARGE

GoSkydive reserves the right to apply a temporary fuel surcharge to customer bookings in circumstances where exceptional changes in aviation fuel costs result in a material increase in operating expenses beyond normal business levels.

The fuel surcharge will be introduced only where additional fuel-related operating costs are considered necessary to recover increases above standard operating expenditure and will be reviewed on a weekly basis.

Where applicable, the surcharge amount (the “Fuel Surcharge”) per participant will be communicated to customers and added to the booking balance no later than within 5 days prior to the scheduled skydive experience date.

The Fuel Surcharge amount may be reviewed and amended by GoSkydive in line with changes in fuel market conditions and associated operating costs. Any amended surcharge will apply only to future bookings or scheduled experiences.

The Fuel Surcharge must be paid in full prior to participation in the skydive experience. Failure to settle any outstanding balance, including any applicable surcharge, may result in the participant being unable to proceed with their booked experience until payment has been received. The surchage will be applied to the customer balance and can be paid via the customer portal.

GoSkydive will remove the Fuel Surcharge once fuel market conditions return to a level where additional operating cost recovery is no longer required.

South West Summer Special: 20% off 10,000ft Jumps

South-West Summer Special Promotional code: SW20
Offer: 20% off the standard price of the 10,000ft tandem skydive. Promotional period: 1 July – 23 August 2026 (inclusive)
Participating dropzone: Old Sarum (Salisbury). Eligible jump days: Friday, Saturday, Sunday and Monday only
Eligibility: New bookings only
These promotional terms apply in addition to GoSkydive’s standard Terms & Conditions. Where these promotional terms conflict with the standard Terms & Conditions, these promotional terms take precedence in respect of the SW20 offer only. All standard Terms & Conditions continue to apply in full to your booking, your jump, any media/camera package and any upgrades.

The Offer

  • The South-West Summer Special entitles eligible customers to 20% off the standard price of the 10,000ft tandem skydive at the Old Sarum (Salisbury) dropzone.
  • Indicative pricing with code SW20 applied:
    Weekday 10,000ft tandem: £249 → £199.20
    Weekend 10,000ft tandem: £269 → £215.20
  • The discount applies to the 10,000ft tandem skydive only. It does not apply to any other altitude, product, upgrade, media/camera package, surcharge, extension fee or administration fee.
  • GoSkydive reserves the right to amend pricing and to define Peak/Off-Peak and weekday/weekend periods at its discretion.

Promotional Period & Eligibility

  • To qualify for this offer, your booking, payment and the completion of your skydive must all take place within the promotional period: 1 July – 23 August 2026 inclusive. Code SW20 must be applied at the time of booking. The only exception is where GoSkydive reschedules your jump due to weather or operational reasons (see clause 9).
  • The skydive must be booked and taken on an eligible jump day (Friday, Saturday, Sunday or Monday) falling within the promotional period.
  • The offer is valid for new bookings only. Customers with an existing booking are not eligible, and no refund of the difference will be given against bookings made before the promotion or outside its terms.
  • The offer applies to the Old Sarum (Salisbury) dropzone only and is not redeemable at any other location.

How to Redeem

  • Online: enter code SW20 at checkout at goskydive.com.
  • By phone: call 01722 442967 and quote SW20.
  • The discount must be applied at the time of booking. It cannot be applied retrospectively to a completed or existing booking.

Valid Jump Days & Dates

  • Jumps under this offer may only be taken on a Friday, Saturday, Sunday or Monday within the promotional period.
  • The SW20 discount applies only to eligible jump days completed within the promotional period. If you choose to jump on a non-eligible day, or your jump is not completed within the promotional period (other than as set out in clause 9), the applicable standard price will apply and the discount will not be honoured.

Combining Offers

  • In line with GoSkydive’s standard Terms & Conditions, the SW20 discount cannot be combined or used in conjunction with any other offer, discount or promotion.

The 15,000ft Upgrade

  • Customers booking under SW20 may upgrade to 15,000ft for an additional £89, payable on top of the discounted 10,000ft price. The upgrade is charged at full price; the 20% discount does not apply to the upgrade amount.

Deposits, Balance & Booking Validity

  • A non-refundable deposit secures your booking. All deposits are non-refundable in line with the standard Terms & Conditions.
  • The full balance is due no later than 7 days before your scheduled jump date, payable via your personal page or by telephone.
  • Your booking is valid for 12 months from the date of payment under the standard Terms & Conditions. However, to qualify for and retain the SW20 discount, your skydive must be completed within the promotional period (1 July – 23 August 2026), save where GoSkydive reschedules your jump for weather or operational reasons (see clause 9). A jump taken after the promotional period in any other circumstance will be charged at the applicable standard price.

Rescheduling & Changing Your Jump

  • You may reschedule your jump free of charge at any time up to 7 days before your jump date, provided the new date is an eligible jump day within the promotional period.
  • Rescheduling within 7 days of your jump date is subject to a £50 administration fee, in line with the standard Terms & Conditions.
  • If you reschedule to a non-eligible jump day, or to a date outside the promotional period (other than as a result of a GoSkydive weather or operational cancellation under clause 9), the SW20 discount will not apply and the standard price for that day or date will be payable.

Weather & Operational Cancellations

  • Skydiving is weather-dependent. GoSkydive does not issue refunds for weather or operational cancellations but will reschedule your jump free of charge. Please allow the full day in case of delays.
  • Where GoSkydive cancels your jump for weather or operational reasons, your SW20 discounted rate will be honoured on your rescheduled jump even if the new date falls after the promotional period, provided it remains an eligible jump day (Friday–Monday). Any associated media/camera package will automatically transfer to the new booking date.

Surcharges

  • Weight surcharges apply in addition to the discounted price, in line with the standard Terms & Conditions (£10 / £20 / £30 for the 15–16 / 16–17 / 17–18 stone bands respectively). The maximum tandem weight is 18 stone (114kg) fully clothed, with weight in proportion to height.
  • Any applicable fuel surcharge applies in addition to the discounted price and is not subject to the discount.

Media Packages

  • Media and camera packages are charged separately and are not discounted under SW20. Standard media package terms apply, including the requirement to download media within 30 days of your jump and the non-separable refund position set out in the standard Terms & Conditions.

Cancellations & Refunds

  • Bookings are refundable within 14 days of the original purchase date, minus the non-refundable deposit, in line with the standard Terms & Conditions.
  • Once you have arrived on site and completed induction paperwork, payments are non-refundable and non-transferable.
  • All other cancellation, refund and validity provisions in the standard Terms & Conditions apply.

General

  • The offer is subject to availability and may be amended or withdrawn at any time without notice.
  • There is no cash alternative and the discount is non-transferable.
  • GoSkydive’s decision in respect of eligibility and application of this offer is final.
  • This promotion is governed by and subject to GoSkydive’s full standard Terms & Conditions, which the participant agrees to at the point of booking.
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